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Tourism & Hospitality Apprentice

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Work at the Colorado Outdoor Education Center in Florissant, Colorado, on our 6,000+ acre ranch.

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Apprentice Job Description

The Colorado Outdoor Education Center will train you with the necessary skills to operate a lodge, hotel, or conference center. Following your year-long apprenticeship, you will possess a high-level understanding of the tasks required to operate a outdoor hospitality and conference center business. This apprenticeship is a year long position focused on hospitality roles such as the front desk, client communications, kitchen and dining operations, and housekeeping. Applications are accepted on an ongoing basis throughout the year.

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What Are We Looking For?

Minimum qualifications, education, and experience.

  • Proven willingness to learn
  • Flexible Schedule including some weekends
  • All COEC Employees must pass a background check.

Physical & other Requirements:

  • Ability to spend all day on your feet
  • Ability to lift 50lbs
  • Ability to maneuver over uneven terrain
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Job Benefits

  • Great Work Environment
  • Paid Sick Time-1 hour for every 30 hours worked
  • Self-funded 403B retirement plan available
  • Meals on site during shift (when kitchens are open and in season)
  • Housing, utilities, internet, and laundry service provided

Wages During Period of Apprenticeship:

Requirement for Advancement-per Colorado Department of Labor Starting Wage: $13.56/hr (this is below minimum wage because room and board is provided)

Interim Wage-per Colorado Department of Labor 500 hours and completion of successful first performance evaluation: $14.25/hr (this is below minimum wage because room and board is provided)

Completion Wage pending full demonstration of all competencies: $15.00/hr

Apprentice Job Responsibilities

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Housekeeping and Front Desk Operations:

  • Housekeeping
  • Stripping and stocking in guest rooms
  • Conference room care and cleaning
  • Table, chair, and trash maintenance
  • Bathrooms
  • Fulfilling guest requests
  • Lost and found procedures
  • Communication and cordiality
  • Productivity and efficiency
  • Time management
  • Service cart preparation and use
  • Organization, planning, and flexibility
  • Answer client phone calls and take messages
  • Greet guests, orient them to the space, and give out keys
  • Manage small sundry store purchase using both cash system and credit card
  • Online reservation system
  • Client care set up
  • Assist in setup of the conference room configurations per client’s programming needs
  • Refill and restock coffee bars and other supplies
  • Note and communicate facility improvement needs with the maintenance team
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Kitchen Operations:

  • Prep and cook meals for clients
  • Proper food handling techniques and methods
  • Awareness of client dietary restrictions
  • Preparation of food specific to those needs
  • Company related safety practices
  • Assist in maintaining a clean kitchen
  • Proper chemical usage for various applications
  • Testing and maintaining the dishwasher
  • Ensuring sparkling dishware is clean
  • Maintaining a tidy dining area
  • Clean disinfect and store all equipment at the end of the shift
  • Work in a team environment
  • Foster a climate of cooperation and respect between coworkers
  • Notify superiors on any damages, deficits and disturbances
  • Appropriately managing client interactions
  • Dealing with reasonable complaint/requests with professionalism and patience